Assistant Retail Store Manager ( Penang Queensbay Mall )
PRISM+, Malaysia
Job Description
Responsibilities of a Assistant Retail Sales Manager but are not limited to:
Daily store operations
• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer
service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and
procedures
• Process and replenish merchandise and ensured stock availability
Team management
• Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good
relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
Sales
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company
ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and
flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and
push out plans to boost sales
Requirements
Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 1 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service
Benefits
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment