Operation Officer
Bollore Logistics Asia Pacific, Malaysia

Job Summary: Coordinate all activities in regards to sea export or import and/or air export or import for assigned customer

Operation Process

• Open job file.
• Prepare shipping instruction based on customer’s instruction.
• Prepare documentation by entering data into TOM amp; Cargowise system.
• Prepare certificates as per shipper’s request.
• Arrange for fumigation and certificate where applicable.
• Submit pre alert.
• Monitor and follow up on documents based on INCOTERM.
• Close job file after vessel/flight depart.
• Check the Ports' system to validate the Port opening and closing time.
• Apply 3rd party code for new COD Customer.
• Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.
• Update Events in Cargowise.
• Update customers' website/system where applicable.

Communication with customers / vendors / network

• Place Booking amp; release booking confirmation to shipper (customer).
• Coordinate with port/carrier (liner/co-loader) /vendor/customer on Export arrangement via e-mails and phone.
• Follow up with customer to collect the LCL shipment.
• Coordinate with internal team to collect Empty Container and collection of Laden from customer.
• Follow up any COD payments from the consignee.
• Follow up with Carrier/Co-loader if Cargo damaged upon shipment.

Specific Activities

• Carrying out any other request made by their manager.

Requirements

Technical

• Basic experience in shipping / logistics industry. Training will be provided

Behavioural

• Excellent communication
• Team player
• Solution finder
• Rigorous
• Excellent inter-personal skills
• Thoroughness
• Organized
• Responsive

LanguageFluent and technical

• English + local language

Benefits

You will enjoy:

• Dental
• Medical
• Birthday Leave
• Festival Leave

Job Rewards and Benefits