Business Analyst - Health Insurance (Fully Remote)
CoverGo, Malaysia

• Share Option Plan
• 100% Globally Remote
• Insurtech industry leader worldwide

• At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
• We are a leading global no-code insurance platform for health, life, and Pamp;C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We’re an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have offices in the US, Singapore, Hong Kong, UAE and Vietnam
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

• Plans and designs simple to semi-complex business processes and system modifications. Makes recommendations to improve and support business activities.
• Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client complex business requirements and processes; communicates these requirements to appropriate parties.
• Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all client requirements are incorporated into the system design.
• Provides input into developing and modifying systems to meet client needs.
• Develops business requirements documents/user stories to support the required modifications.
• Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Coordinates business analyst tasks on information technology projects and provides project team member guidance and support. May plan, allocate and monitor work of other business analysts.
• Assist in providing time estimates for project related tasks.
• Aids in updating process and procedural documentation
• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Basic understanding of technical development cycle of mobile application or web portals
• Experience participating in successful projects with cross-functional teams
• Agile/Scrum Framework for Project Planning amp; Release Management is a must
• Ability to understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Performing/interpreting requirement analysis to identify value creation opportunities for clients
• Design and document new process and system changes
• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
• Any other task as may be assigned

What We Need:

• Minimum 3 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Previous experience working in the insurance industry or Insuretech is a preferred
• Life Insurance domain certification from INS/LOMA or III is an added advantage
• Proven experience in eliciting requirements and testing.
• Analytical and Critical thinking ability.
• Experience in an Agile and/or Scrum environment is a must.
• Basic knowledge in generating process documentation.
• Good written and verbal communication skills in English.
• Technical Writing and Other languages (Chinese) is a plus
• Should be able to own the tasks and communicate effectively within the team.
• Good attitude and self-motivation.
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Ability to document system functionality, data integration and workflow

Why You'll Love Working Here

• Globally Remote Work Opportunity
• Local time zone office hours, work by your schedule
• Paid Time Offs
• Share Option Plan
• Company performance bonus</

Job Rewards and Benefits