Marketing Events Specialist
BID Operations, Malaysia

About Us:

At BID Operations, we are passionate about supporting our clients in their journey toward success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s unique challenges and tailoring our services to meet your specific requirements. We believe in building strong partnerships and working closely with you to develop strategies that align with your goals. Our team brings extensive industry knowledge and expertise to the table, providing valuable insights and innovative solutions.

Confidentiality, integrity, and reliability are the cornerstones of our services. We employ robust security measures to safeguard your sensitive data and ensure compliance with data protection regulations. Partner with BID Operations and let us be your trusted ally on the path to business success. Contact us today to explore how our services can help you overcome challenges, accelerate growth, and achieve your entrepreneurial vision. Together, we can turn your startup dreams into reality.

With our business expanding at an unexpected pace due to our continuing global expansion, we are seeking a Full-time experienced Customer Operation Supervisor to join our awesome Team in our Malaysia office who is passionate about a long-term career in customer operation and customer processing programs.

Duties and Responsibilities:

• Developing webinars, face-to-face events, expos and webinars, especially in Southeast Asia Market.
• Creating all supporting event documentation critical time path, contact reports, event budgets, final reports
• Developing and maintaining great working relationships with internal departments and key stakeholders
• Manage and maintain the event database and delivery the data to relevant departments, and collecting the feedback from them
• Performing accurate data and leads management ensuring the maintenance of data integrity
• Working with other departments to communicate events through various channels, including the monthly meeting, social media, EDMs, and websites.

• Manage and assist in the end-to-end event planning and execution process, from organising venue contracts to overseeing event logistics.

Requirements

Skills and experience required:

• At least 2-3 years of relevant event experience with a proven track record in event management
• Experience in using event registration and delegate management platforms such as Zoom, GoToWebinar, Voov Meeting, Eventbrite, Surveymonkey, Clicksend and Teams
• Excellent verbal and written communication skills
• Strong attention to detail
• Strong organisational skills and ability to prioritise and meet deadlines
• Advanced Microsoft Office skills and database skills in particular event management and CRM software
• Ability to work effectively autonomously and in a team environment
• Required to be flexible to travel interstate to attend various trade shows when required.
• Experienced in banking, finance, and accounting- highly regarded however not essential

• Excellent communication, relationship building and stakeholder management skills with strong analytical and negotiation ability

• Recent and meaningful experience in marketing, events, or sponsorship.

Benefits

Job Rewards and Benefits