Customer Service Officer (Servicing) - Based in Malaysia supporting Singapore
PRISM+, Malaysia

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

Job Responsibilities:

• Answer customer inquiries by phone, email, and chat
• Coordinating and processing customer bookings, providing support to the wider admin team
• Provide information about products and services from PRISM+

• Maintain customer records

Requirements

• High level of communication and customer service skills
• Good data processing skills and excellent attention to detail
• Basic computer skills (Microsoft Office / Excel / Google Sheets)
• Can speak English / Chinese

Job Rewards and Benefits