In this role you will be responsible for:
- Plan and check service schedules via in-house system
- Manage and train service staff in order to improve the service quality
- Make sure team members provide quality and timely services as per scheduled
- Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
- Perform quarterly field attachment with team members
- Prepare and present weekly report on team members’ review
Requirements
The ideal candidate will possess:
- Minimum a Diploma in related discipline of studies with proven track record in managing staffs
- Possess good interpersonal, communication and people skills
- Mature and able to manage a team of 10 members
- Positive, result oriented, has good drive and initiative
- Computer skill is essential
- Willing to travel to client places
- Keen to take Goods Delivery License (GDL) if shortlisted
- Required valid driving license because driving is part of the job requirement for this designation
- Possess own vehicle, is a Malaysian or hold a relevant resident status
- Employment of foreigners are subject to the local authorities approval and subject to their own visa application
Highly Desirable:
- Excellent planning, management and supervisory skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
- Commercially focused acumen
Benefits
Rewards and Benefits
- Attractive base salary and contractual bonus
- Comprehensive Insurance Plans for Surgical amp; Hospitalization, Term Life and Personal Accident
- Out-patient amp; Specialist Coverage
- Dental amp; Optical Coverage
- Additional Retirement benefits
- Staff Purchase Plans
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Branch Address:
Rentokil Initial (M) Sdn Bhd.
Lot 135,Section 63 KTLD, Lorong Datuk Abang Abdul Rahim 5B, Off Jalan Padungan, 93450 Kuching, Sarawak.