In this role you will be responsible for:
- Documents verification on the 2nd level
- To do iCABS Entry for Contract, Job, Product Sales, Trial, PI, Renewal/Change of mode of billing (MOB), Termination/Reduction/Conversion/Product Delivery
- Print out amp; process residential contract from apps (include process visit rejection - outcard)
- Extend or Reject Trial (As per branch request)
- Cancel Contract/Job/Product Sales (As per branch request)
- Update account management details for new customers
- Create new user for MyRentokil or MyInitial for new sales
- Inform branch after sales entry by Google Drive (Installation amp; Removal)
- To perform weekly sales statistics check
- Process approved CN amp; DN if attached with termination/reduction form (TRF) only.
- Add in removal (RM) plan for any new job (Include suspend new job for PC/HY)
- To update lead conversion into Google Drive
- To perform month end sales closing
Requirements
The ideal candidate will possess:
- Minimum Diploma/Degree holder in related field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer oriented
- Results driven
Highly Desirable:
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
Benefits
Rewards and Benefits
- Fair and attractive Cash remuneration package which includes base salary
- Yearly Bonus
- Sustainable Car Allowance and Fuel Card
- Comprehensive Insurance Plans for Surgical amp; Hospitalization, Term Life and Personal Accident
- Clinical Out-patient amp; Specialist Coverage
- Dental amp; Optical Coverage
- Additional Retirement benefits
- Staff Purchase Plans
- Mobile Phone Subsidy and Smart work gadgets/ tools
- A work environment that is safe, healthy and friendly
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Service Team.
So, what are you waiting for? Come, let’s join our team by APPLYING NOW
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Location of this branch:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam