Payroll Business Partner (SEA)
Employment Hero, Malaysia

Employment Hero is an Australian tech unicorn - valued at over $1.25 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 90,000 businesses and 850,000+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Join our newly formed services stream as an Payroll Business Partner and become an integral part of revolutionising how businesses manage their payroll processes. In this role, you'll collaborate closely with clients, utilising your expertise to streamline payroll operations, ensure compliance, and optimise efficiency. From handling employee data to processing end to end payroll functions, you'll be the trusted advisor guiding our clients through every aspect of payroll management. If you're passionate about delivering top-notch service, driving results, and making a tangible impact in the world of payroll, this is the opportunity for you.

Project amp; Delivery

• End-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice
• Provide excellent and proactive customer service in all dealings with your managed payroll clients and employees
• Perform full function payroll tasks including on-boarding, auditing, reconciliations, terminations, income deductions (EPF, SOCSO, EIS, CPF, amongst others), reporting obligations.

Data

• Ensure all data is managed with the strictest security, following EH’s internal data handling and security policies.
• Ensure the data in our business management systems is accurate and current, updating as required within the prescribed cadence.

Account Management

• Build and develop relationships with clients to ensure trust as an outsourced partner
• Liaising with clients on the phone, via email and at times, in person

Collaboration amp; Communication:

• Foster a collaborative environment by promoting open communication and knowledge sharing among team members and cross-functional teams.
• Facilitate regular meetings and discussions to ensure alignment on project objectives, priorities, and milestones.

• Payroll, accounting, finance or data entry experience of 1-4 years
• Malaysia and Singapore Payroll experience
• Excellent communication and interpersonal skills
• High level of written and verbal communication including stakeholder engagement and stakeholder management (internal and external)

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our Australian heroes:

Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.

Plus you’ll get to enjoy a number of great perks, including:

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, c

Job Rewards and Benefits