Quality (QA) Manager

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To view all current vacancies, please visit: https://www.flexnova.com.my/career/

Responsibilities:

1. Quality System Control

Establish and maintain quality systems aligned with quality management practices.

Ensure effective implementation of Control Plans, SPC, FAI/FAIR, PPAP, PFMEA, Traceability, Calibration.

Ensure manufacturing documents are accurate, traceable, and audit-ready.

2. Shopfloor Quality Execution

Lead QA/QC operations for incoming, in-process, and final inspection.

Enforce line-stop authority when defects or safety risks occur.

Apply GD&T control, measurement techniques, and process capability to prevent rework.

3. Root Cause & CAPA Leadership

Drive structured investigation: 8D, DMAIC, 5Why, Ishikawa, Pareto.

Implement effective CAPA and verify results with data, not statements.

Improve scrap rate, rework rate, machining tolerance stability, and yield.

4. Engineering & Production Collaboration

Work closely with Engineering to validate machining parameters, fixtures, tool selection, and new product introduction (NPI).

Support Production in resolving measurement issues, tool wear, chatter, surface finish, and geometrical deviation.

5. Customer Quality & Audit Interface

Lead customer complaint management and improvement actions.

Present failure analysis, response plan, closure confirmation, and prevention strategy.

Manage audits: customer, ISO, supplier, and internal.

6. Team Leadership

Develop competency of inspectors, technicians, and quality engineers.

Train team in GD&T, SPC, gauge handling, SOP discipline.

Requirements:

Bachelor’s Degree in Mechanical, Industrial, Manufacturing, or Quality Engineering.

7–10 years experience in manufacturing quality, at least 3–5 years in leadership.

Proven success reducing scrap, stabilizing machining process, and handling customer claims.

Experience with precision machining / metal parts / CNC machining is strongly preferred.

Strong communication with operators, engineers, customers, and senior management.

High integrity, strong decision-making, capable of hands-on leadership.

Working hours: 5-day work week

Salary package: Negotiable (Please include your expected salary in your resume/CV for our consideration)

Kindly provide your last/current drawn, expected salary and availability in your resume/CV