Client Engagement Executive

At Today Plus Asia, we believe customer experience is more than service. It’s about understanding people, building trust, and creating meaningful connections. We on behalf of Today Plus Asia is looking for Client Engagement Executive based in KL. If you enjoy working with people, learning how services make a real difference, and growing your confidence in communication and problem-solving, this role is designed for you.

What You’ll Do

• Engage with customers to understand their needs, goals, and concerns
• Provide clear, thoughtful guidance and support throughout their journey
• Work closely with internal teams to deliver smooth and positive experiences
• Analyse customer feedback to identify trends and improvement opportunities
• Participate in structured training and mentorship to build long-term career skills

Who We’re Looking For

• People-oriented and open-minded individuals who enjoy conversations
• Curious, proactive, and adaptable in a fast-paced environment
• Responsible and committed to delivering quality experiences
• Able to think analytically and respond with empathy and clarity

What We Offer

• Basic salary: RM3,000 – RM5,000 (based on experience)
• Attractive performance-based commissions
• Structured training, mentorship, and personal development plans
• Supportive, youthful, and collaborative team culture
• Clear opportunities for growth and leadership

Requirements

• Malaysian Citizen or Permanent Resident
• Minimum SPM with 5 passes (including Bahasa Malaysia)
• Minimum age: 21 years old
• Customer service, sales or insurance background is preferable, but not mandatory
• Proficient in Mandarin speaking is a plus.
• Good communication skills — clear, confident, and professional
• Comfortable with basic digital tools (messaging, CRM systems, apps)
• Positive attitude and willingness to learn