Sales & Distribution- Process Improvement Specialist
Telenor Group Malaysia - Digi, Malaysia
Job Description
We are looking for someone with prior experience in Sales & Distribution / Supply Chain Management and/or Telco Experience and/or project experience with business process improvement / optimization
(This is a one year contract role)
You are: (personality / competencies etc)
Someone who is curious to understand Digi’s Sales processes and operations, aligning to overall business needs
Someone with strong business acumen that can structure complex business information for prioritization with Business Lead
Someone who can actively engage stakeholders (both externally and internally) to shape direction and outcome
Someone who is passionate and ambitious to drive changes and innovations through exploration, and creative in applying new/existing capability & technology
Practical and innovative to look for new ways to improve status quo, working around business and systems constraints with a customer-first mindset
Someone who is structured, organized, logical with strong problem-solving skills, and able to manage several projects and/or activities at one time
Thrive under fast paced work environment and conditions of constant change, some ambiguity & debate, experimentation, and informed risk taking.
Your Responsibilities: (What is this role all about? What does the applicant have to do?)
Work alongside a team of Sales and Distribution Process improvement Specialists, as part of Marketing Platforms
Support the Sales organization in their ambitions, addressing their pain points and working with the larger Digi organization to implement projects and/or platform changes to benefit Digi’s Business and its customers
Engage people across different levels and functional area, lead discussions, be able to articulate and explain complex topics to stakeholders.
Review and facilitate team discussions when faced with complex problem statement coming from internal and external business stakeholders
Craft approach and solution options based on findings and develop recommendations.
Work with a dynamic team, collaborate, learn and at the same time delivering result within aggressive timeline.
Job Specification
Your Merits: (these are must haves in terms of qualifications & experience & specific technical /professionals skills that you want from the applicant)
Bachelor Degree with 3-5 years working experience, 1-2 years of relevant project management skills
Structured with strong organizational skills
Project experience in business process improvement and re-engineering, new technology/systems deployments, strategy and planning
High degree of proficiency MS Office Suite, Outlook & Internet applications, including proficiency with Microsoft Excel and PowerPoint.
Some knowledge / experience with Mobile App, Web-based applications or Backend System-based development & capabilities is a plus
Strong analytical and problem solving skills. Passion and persistence for continuous improvement.
Strong verbal and written communication skills