Systems Integrator Manager (SIM)
Siemens AG, Malaysia

Objective

Responsibilities of Systems Integrator Manager not only includes management of sales but also includes planning and managing the full relationship between Siemens and Systems Integrator business.

Job function :

Responsible for the management of sales and relationships for DI Systems Integrator accounts.

Develop and maintain long term strategic business relationships between customers and Siemens. Manage and solve conflicts within Systems Integrator and Siemens.

Negotiate contracts with Systems Integrator and establish service level agreements with performance indicators.

Ensure regular reviews on service level performance to sustain Systems Integrator satisfaction and ensure contract continuity.

To serves to understand the Siemens and Systems Integrator's strategies, plan how to meet these demands, and generate sales for the company as a result.

Identify new sales opportunities within existing Systems Integrator accounts to retain a client-account manager relationship by up-selling and cross-selling

Serve as the interface between the Systems Integrator service and the sales team within a company.

Interact and coordinate with the sales team and other staff members in other departments within the same account.

Work closely with the operations team on customer complaint resolutions for operational related issues.

Fulfill Systems Integrator’ needs and deliverables according to proposed timelines.

Identify new big potential of Systems Integrator, do business development, analyze clients’ data to provide customer relationship management.

The Systems Integrator Manager is expected to have specific information regarding daily operations of the Company.

Job Requirements:

Proven experience as an Strategic account management skills, or in other sales/customer service role

Knowledge of market research, sales and negotiating principles

Excellent communication, presentation and negotiation skills and ability to build relationships

Good Organizational and time-management skills

A super business sense and the ability to work within organisation.

Enthusiastic, passionate and a strong work ethic.

Problem solving and critical thinking skills.

BSc or BA in business administration, sales or marketing

Job Rewards and Benefits