End User Computing - Operations Control Center Analyst
Rentokil Initial, Malaysia

The role will be part of a global team providing a 24 x 5 service to overall Company. Key responsibilities include:

• Day to Day Monitoring of Endpoint Security dashboards and tools sets to provide a first line response to IT security related incidents.
• Management and resolution of security incidents, and escalation where required
• Security Alert Triage to prevent and block potential threats.
• Monitoring of dashboards and various toolsets to enable rapid detection of security incidents .
• Escalation of incidents to local IT teams where remote resolution is not possible, whilst maintaining end-to-end management during incident lifecycle
• Maintains records, in accordance with procedures, and advises relevant persons of actions taken

Requirements

Degree in Computing

1-3 Years experience working within the IT sector

Incident management processes and methodologies

Use of, experience in, Cloud computing technologies - Workspace One, Microsoft Azure, Carbon Black.

Understanding of IT Security principles

Good Spoken and Written English

Benefits

Rewards and Benefits

• Attractive base salary and contractual bonus
• Comprehensive Insurance Plans for Surgical amp; Hospitalization, Term Life and Personal Accident
• Out-patient amp; Specialist Coverage
• Dental amp; Optical Coverage
• Additional Retirement benefits

Equal Opportunity Employer

Rentokil Initial believes and embraces to provide equal opportunities and avoid discrimination in workplace. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

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Job Rewards and Benefits