Customer Service Executive (Korean Native Speaker)
Two95 International Inc., Malaysia

• Type: Full Time
• Exp required: Min 3 years ( Native Korean),
• Location: KL
• Work Shift: 24/7
• Liaise with Business Unit on status of service request
• Filter call base on product and require different assistance such as software help and to transfer to the department in charge
• In charge Ticketing and Reservation
• Provide guidance and steer Handle incoming queries on phone calls/ emails and portal
• Help desk Support - Review operational issues amp; the log on help desk queries.

Requirements

• Must be a Native Korean speaker.
• Must be a degree holder.
• Must have excellent communication skills in Korean amp; English.
• Liaise with Business Unit on status of service request
• Filter call base on product and require different assistance such as software help and to transfer to the department in charge
• Provide guidance and steer Handle incoming queries on phone calls/ emails and portal
• Help desk Support - Review operational issuesamp; the log on help desk queries
• Be familiar with all policy, processes, and product knowledge and escalation paths

Benefits

• Base Salary
• House allowance
• Medical and Health Insurance

Job Rewards and Benefits