Manager - Account Management (Philippines)
iPrice group, Malaysia

Our vision is to become the Skyscanner for online shopping, the place for South East Asia’s 600M people start their e-commerce journey. The place where consumers discover the latest trends, compare prices and get the best deal. With more than 3 billion offers on our platform; 30+ million monthly shoppers; and, a reputation as an independent authority when it comes to insights about the regional e-commerce sector, iPrice is at the centre of South East Asia’s e-commerce revolution.

Why join us?

Surround yourself with people who are ambitious, passionate, dynamic and constantly looking for ways to improve themselves. Join us and help us drive iPrice’s continued success, our monthly double-digit growth, and be a part of a diverse environment which combines the talent and insights of the 7 countries we that are operating in!

• Organization backed by world class investors like Naver, Line, Gobi and 500 Start-ups
• Management team comprised of international managers with experience from world-class organizations
• Performance focused culture championing ownership, transparency and open communication
• Diverse colleagues (25 nationalities and counting)
• Coaching and world-class trainings with access to key experts in your field

At iPrice, account management actively follows the approach to develop long term relationship with strategic important partners to optimize value and achieve mutually beneficial goals. These partners account for a significant volume of business and profit and hence require attention, effort, time and resources to grow and retain.

We are seeking a highly motivated and experienced Account Manager to drive customer success in the Philippines. Our ideal candidate should have experience and understanding of the e-commerce landscape in the Philippines with high interest in building strategic partnerships and is driven by account performance numbers. Candidates from sales amp; marketing, digital amp; media agencies or tech companies who have worked on e-commerce portfolios are encouraged to apply.

This opportunity offers a creative, fast paced work environment where you’ll be the center of iPrice innovation. The Account Manager will play an integral role in strategically building and developing an effective communication base with partners with a prime focus on revenues through active ideation of next generation processes.

As an Account Manager at iPrice, you will have the opportunity to help one of SE Asia’s fastest growing businesses scale in a booming e-commerce market. You will work alongside an international world-class management team combining experience from BCG, Microsoft, Google, Siemens, BMO and other world-class organizations, iPrice is well positioned for continued success and we want you to be a part of it!

Responsibilities:

• Work with leadership and Account Management team to develop annual and Termly (4 Month) Objective and Key Results (OKRs) to deliver on strategy. Including the development of partnership strategies and products with eCommerce companies, and other digital companies and/or other technology partners across South East Asia and global partners operating in this region.
• Work with cross functional team (including other Account Managers, Integration and Analysts) to ensure execution of backlog including:
  • Act as a main point of contact for merchants with the goal to develop strong business relationships, create mutual trust, resolve any conflicts, and grow revenue over time.
  • Resolve client problems in a timely manner with customer success as the end result
  • Analyze key performance metrics of both our partners and iPrice, identify areas of improvement, strategy for growth, and long-term retention initiatives.
  • Publish recommendations and action plans based on data from analytics amp; revenues
  • Effectively utilize internal tools and resources to reduce friction and complexity for customers. Deliver operational excellence for all merchant customers.
  • Manage numerous accounts concurrently amp; strategically.
    
• This role will be based in Bangsar South, Kuala Lumpur, Malaysia
  

Requirements

• Bachelor’s degree in Business Administration, Marketing, Economics or relevant fields
• Filipino nationality preferred, but we would consider if you have worked in the Philippines for gt;5 years in the past
• 4-6 years working experience in a client-facing B2B Sales, Account Management, Relationship Management, Affiliate Marketing in the e-commerce or other similar industries.
• Fluency in English. Ability to speak Tagalog is a definite plus
• Analytical and problem-solving mindset with impeccable negotiation skills
• Experience with e-commerce, retail, advertising , sales, medi

Job Rewards and Benefits