Service Planner (3-month Contract) - Butterworth
Rentokil Initial, Malaysia

Rentokil Initial is one of the largest business services company with more than 66,000 colleagues worldwide and operates in over 70 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 12 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Branch Support Service Assistant (Service Scheduler / Planner) - Contract for 3 months to join our team based out of our office in Butterworth. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Compile service reports and invoice to customer upon request

Requirements

The ideal candidate will possess:

• Minimum SPM
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to prioritise tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application.

Benefits

Rewards and Benefits

• Attractive base salary
• Out-patient amp; medical card
• EPF, SOCSO amp; EIS contributions
• Pro-rated Annual Leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Service Team.

We are still expanding and we have vacancies in Butterworth, Penang.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Butterworth Branch

Rentokil Initial (M) Sdn Bhd. Jalan Jelawat, 13700 Seberang Jaya, Penang.

Job Rewards and Benefits