Project Manager

Project Manager
StoreHub, Malaysia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 31, 2021
Last Date
Apr 30, 2021
Location(s)

Job Description

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail amp; restaurant businesses the technology and services they need to succeed.

At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is on such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

As a Product Operations Project Manager, you will improve listening posts for both product users and the front-line teams who frequently interact with those users (i.e. Sales, Success, and Support) to ensure each has a voice in the product development cycle. StoreHub works with thousands of businesses around Southeast Asia and this role will require someone to be on the pulse of the market’s needs. The work is challenging, fast paced, and always on the bleeding edge. You have strong analytical skills, an unwavering commitment to quality, a collaborative work ethic, and excellent problem-solving skills.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

Requirements

What you will do:

  • Collaborate with the Product amp; Engineering team to successfully take products from development to launch and incorporate metrics for continued success; make sure our users can make the most out of our product updates
  • Collect feedback from existing customers; strengthen product feedback and iteration loops to help better strategize future product roadmap based on prioritization
  • Collect and analyze qualitative and quantitative data to enable the product and engineering organization to make insightful product decisions
  • Maintain regular communications of the product roadmap with key stakeholders throughout the organization
  • Be the connective tissue between the Product amp; Engineering, Sales, Marketing, and Customer Care team to understand cross-functional dependencies, knowledge gaps, and identify opportunities
  • Oversee and optimize the product development process by collecting and analyzing problems
  • Work out with the Team on the project plans/ schedules/timeline to ensure all the projects are delivered on-time


What you will need:

  • 2+ years applicable experience working with analytics, operations, and projects or within the Product Team in a startup or similar style environment (preferably a SaaS product)
  • BA/BS in Engineering, Computer Science, Economics, related field, or equivalent experience
  • An approach to business needs with a blend of analytics, user empathy, and intuition.
  • Problem solving with a track record of executing projects that are impactful and sustainable.
  • A strategic mindset that can glean insights from data.
  • An innate drive to learn and be curious, with the desire to deeply understand the root cause of problems
  • Excellent emotional intelligence, patience and active listening skills
  • Exceptional project management and organizational skills; proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail
  • Ability to work independently and a strong sense of ownership
  • A track record of being a team player and leader with strong interpersonal and communications skills (both written and verbal)
  • Experience with Pendo, SQL, Redshift, and Tableau (or similar technologies) is a nice have

Benefits

What makes working at StoreHub awesome (and refreshing!):

  • Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
  • Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
  • Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
  • Impact not just effort. We recognize that results are n

Job Specification

Job Rewards and Benefits

StoreHub

Information Technology and Services - Petaling Jaya, Malaysia
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