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Retail Operations Executive Job in Malaysia
Luxasia , Malaysia

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelor's Degree
Total Vacancies
1 Job
Posted on
May 3, 2021
Last Date
Aug 3, 2021

Job Description

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden. We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into). Make a difference with us today.

Position Purpose:

As the Retail Operations Executive, you manage the sales and operation function of the business. Reporting to the Head of Sales, you will be responsible for developing and analyzing market reports, sales reports and sales commission and incentive reports. You will lead and motivate the retail staffs across numerous counters within Malaysia.

What we want you to do...

  • Build and achieve retail / counter sales with knowledge of sales trending, trade stock holdings and historical sales/targets. Tracking of daily counter sales.
  • Build and maintain good working relationship with retailers and customers.
  • To work closely with marketing team and execute activities at floor level to achieve Brands objectives in wholesales amp; inventory.
  • Ensure correct standard of merchandising at respective counters according to brands’ guidelines.
  • Setting of retail and controlling trade stock holdings for each counter.
  • Check on the counter POS system and MIM system.
  • Monitor stock levels and stock movement and to ensure availability of the stocks on each counter.
  • Check and monitor the physical quantity of GWPs / sample / testers on each counter.
  • Ensure that all BITAs are prepared and available on the selling floor on time.
  • Monitor the counter maintenance and image.
  • Responsible in the retail staff recruitment (sourcing, interviewing, hiring) and training.
  • Manage retail staff disciplinary and operations.
  • Prepare and monitor the retail staff work schedule.
  • Encourage and build teamwork between retail staff to ensure everyone works and cooperate towards achieving brand goals.
  • Involve in new product launches and related events.
  • Responsible for market reports, sales reports and sales commission and incentive reports.

Key Success Factors:

  • Retail Operations and Inventory Management / Planning.
  • Outlet Store Management and Retail Staff Management.
  • Achieve Brand / Company CRM target and Known Customer %.
  • Achieve the Sales Target set by the Management.
  • Experience in Retail Industry with an understanding of the POS system.


Who we’re looking for

  • Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
  • At least 1-3 year working experience in the retail industry, prior experience in the beauty industry will be an added advantage.
  • Have been in a retail supervisory experience and or manage a retail staff in the past or present.
  • Proficient in MS Office Applications, especially MS Excel.
  • Good written and verbal communication skills.
  • Able to work under pressure with minimum supervision.
  • Display initiative with a pleasant disposition.
  • Willing and ready to travel.

Thank you for your interest in joining us. We regret to inform that only shortlisted candidates will be notified.

Follow our Company Page on LinkedIn for more updates amp; job opportunities. Instagram: @luxasia and @luxasiatalent


We promise to offer you:

  • An open and massively friendly work environment full of ambitious and skilled people who love what they do and do what they love.
  • Lots of challenges, fast-pace, opportunities to develop yourself and fun times.
  • Committed executive team to support your best performance.

Job Specification


Information Technology and Services - Kuala Lumpur, Malaysia