Account Manager (Indonesia)
iPrice group, Malaysia
Job Description
Our vision is to become the Skyscanner for online shopping, the place for South East Asia’s 600M people start their e-commerce journey. The place where consumers discover the latest trends, compare prices and get the best deal. With more than 3 billion offers on our platform; 30+ million monthly shoppers; and, a reputation as an independent authority when it comes to insights about the regional e-commerce sector, iPrice is at the centre of South East Asia’s e-commerce revolution.
Why join us?
Surround yourself with people who are ambitious, passionate, dynamic and constantly looking for ways to improve themselves. Join us and help us drive iPrice’s continued success, our monthly double-digit growth, and be a part of a diverse environment which combines the talent and insights of the 7 countries we that are operating in!
- Organization backed by world class investors like Naver, Line, Gobi and 500 Start-ups
- Management team comprised of international managers with experience from world-class organizations
- Performance focused culture championing ownership, transparency and open communication
- Diverse colleagues (25 nationalities and counting)
- Coaching and world-class trainings with access to key experts in your field
At iPrice, account management actively follows the approach to develop long term relationship with strategic important partners to optimize value and achieve mutually beneficial goals. These partners account for a significant volume of business and profit and hence require attention, effort, time and resources to grow and retain.
We are seeking a highly motivated and experienced Account Manager to drive customer success and help make iPrice even stronger. Our ideal candidate has a strong background in sales and/or operations, marketing, experience working with numbers with inspiring results. This opportunity offers a creative, fast paced work environment where you’ll be the center of iPrice innovation. The Account Manager will play an integral role in strategically building and developing an effective communication base with partners with a prime focus on revenues through active ideation of next generation processes.
As an Account Manager at iPrice, you will have the opportunity to help one of SE Asia’s fastest growing businesses scale in a booming e-commerce market. You will work alongside an international world-class management team combining experience from BCG, Microsoft, Google, Siemens, BMO and other world-class organizations, iPrice is well positioned for continued success and we want you to be a part of it!
- Act as a main point of contact for assigned merchants and partners with the goal to develop strong business relationships, resolve any conflicts and grow revenue over time.
- Facilitate discussions and manage output quality by working closely with the cross functional teams (including Account Managers, Integration and Analysts) within iPrice.
- Create clear presentation and reporting materials for internal and external stakeholders in a consistent and timely manner.
- Analyze key performance metrics of the merchants assigned to you, identify areas of improvement, prepare strategy for growth and drive long-term retention initiatives.
- Effectively utilize internal tools, performance trackers and resources to deliver operational excellence.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Work with leadership and Account Management team to develop annual and Termly (4 Month) Objective and Key Results (OKRs) to deliver on strategy.
Requirements
- Bachelor degree in Business Administration, Marketing, Communications or relevant field
- 4-5 years of work experience in B2B sales, Account Management, relationship management or affiliate marketing in the e-commerce industry
- Fluent in English and Indonesian
- Analytical and problem-solving mindset with impeccable negotiation skills
- Driven by results, and oriented towards pace making sure not a single deadline is missed
- Proficient in Powerpoint and Excel able to deliver complex analysis and well-structured slides under high time-pressure
- Experience with e-commerce, retail, or media would be an advantage
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
Benefits
- Comprehensive healthcare including outpatient/in-patient benefits for you and your family
- Work permit / visa coverage for expatriates to work in Malaysia
- Extra perks including claimable grab rides if you’re in the office past 7 pm; stocked pantry; subsidised vending machine/ snacks and plenty of iPrice events