Service Planner / Scheduler (3-Month Contract) - Ipoh
Rentokil Initial, Malaysia

Rentokil Initial is one of the largest business services company with more than 65,000 colleagues worldwide and operates in over 70 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Branch Support Service Assistant (Service Scheduler / Planner) to join our team based out of our offices in various locations. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Compile service reports and invoice to customer upon request

Requirements

The ideal candidate will possess:

• Minimum SPM
• Experience in capacity analyses and service schedule will be an added advantage
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to prioritise tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer oriented
• Results driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application.

Benefits

• Attractive base salary
• EPF, SOCSO amp; SIP contributions
• Comprehensive Insurance Plans for Surgical amp; Hospitalization, Term Life and Personal Accident
• Out-patient amp; Specialist Coverage
• Dental amp; Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operations Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provide opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd.

Ipoh Branch

Lebuh Perusahaan Klebang 9 Kawasan Perusahaan IGB Chemor, 30100 Ipoh, Perak.

Job Rewards and Benefits