Customer Service Associate Jobs in Kuala Lumpur, Latest Customer Service Associate Jobs in Kuala Lumpur

Customer Service Associate (Mandarin Speaking) To be based in Kuala Lumpur, MALAYSIA Contact CentreAbout Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe With our HQ based in London, our offices and presence are spread across Europe, Asia, North amp; South Africa, Middle East and South America, with our Technology hub located in Cyprus We are a product and people focused compa

About Zeal GroupZeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe Our offices and presence are spread across Europe, Asia, North amp; South Africa, Middle East and South America, with our Technology hub located in Cyprus We are a product and people focused company who are passionate about growth, innovative technology, and collaboration Role Our Customer Service department at Zeal Group

- Provide response to all customer enquiries (online chats, emails and calls) on timely and accurate manner. - Perform in accordance with key performance metrics and contribute as a strong team player by going the extra miles to assist one another. - Strong adherence to SOPs / manuals when performing daily tasks. - Escalate to team leader upon detection of gaps/ shortcomings on the existing processes. - Highlight top enquiries from customers and any common issues for the day. - Excel in dai

- Provide response to all customer enquiries (online chats, emails and calls) on timely and accurate manner. - Perform in accordance with key performance metrics and contribute as a strong team player by going the extra miles to assist one another. - Strong adherence to SOPs / manuals when performing daily tasks. - Escalate to team leader upon detection of gaps/ shortcomings on the existing processes. - Highlight top enquiries from customers and any common issues for the day. - Excel in dai

- Provide response to all customer enquiries (online chats, emails and calls) on timely and accurate manner. - Perform in accordance with key performance metrics and contribute as a strong team player by going the extra miles to assist one another. - Strong adherence to SOPs / manuals when performing daily tasks. - Escalate to team leader upon detection of gaps/ shortcomings on the existing processes. - Highlight top enquiries from customers and any common issues for the day. - Excel in d

The Zeal Group (https://www.zfx.com) is a global financial corporation with a diversified portfolio of businesses spanning across Europe and Asia. Headquartered in London, with international affiliates in Hong Kong, Taipei, Bangkok, Vietnam, Indonesia, Malaysia, Moscow, Abu Dhabi, Cairo. ZFX provides a wide range of financial products services (FX, Commodities, Indices, Cryptocurrencies) to investors, professional traders, and financial institutions worldwide. Customer Service Associate Vietnam

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide.

ResponsibilitiesProvide excellent customer serviceContribute positively to achieving sales target

Responsibilities- Provide excellent customer service - Contribute positively to achieving sales target