Customer Service Executive Jobs in Kuala Lumpur, Latest Customer Service Executive Jobs in Kuala Lumpur

Ensure dedicated customer requirements are met timely and complaints resolved amicably. Customer Service amp; Control Tower• Review Bolloré Logistics performance and quality indicators which have been contracted with customer.• Control tower support: SOP update, contractual rates update.• Preparation of meetings with customer: analysis, reporting, charts.• Develop and implement the sales action plan by monitoring the control tower team and the network.• Follows the direction of Program Manage

About this roleEnsure customer requirements are met timely and complaints resolved amicably.What you will be doingCustomer Service- Serve as liaison between the customer and various departments - Allocate and process orders and provide delivery information - Resolve customer requests, questions and complaints timely - Input relevant data into System - Liaise and coordinate with customers and internal operations department to ensure smooth delivery of goods Documents and Reports- Enter cargo

Heals was established to improve systemic efficiencies for patients, healthcare providers, health insurers, employers and governments around the world. We are the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online-to-offline platform streamlines all aspects of primary healthcare into one easy-to-use solution connecting patients to doctors, pharmacies, diagnostic laboratories, clinical-grade health trackers, As a Customer Service Executive, y

About ZenyumZenyum is one of Asia’s largest consumer brands in the making.We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) one-commerce platforms and in physical stores. We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we wa

- Respond to e-commerce Customer Service chats - Provide real-time responses to customer’s inquiries and concerns and ensure the highest level of customer service - Assist in addressing customer’s order concerns and liaise with respective teams to solve the issues - Document customer concerns - Report customer concerns to the marketplaces as needed - Upsell products to customers - Remain up-to-date with brand campaigns, product catalogue, promo offers, and category trends - Aid the e-c

- Manage and execute general office admin operation. - Delivering world-class service to our customers via FB amp; IG DMs, Email, Whatsapp, Shopee and other relevant platforms. - Coordinating partnership appointments and managing company projects. - Manage and execute website and marketplace website operation - Update Monthly Sales and Analytic Reports - Assist in Photo amp; Video Shoots, Events, Online Classes and other marketing activities - Purchasing office supplies, equipment and main

We are looking for a customer-oriented service representative. A Customer Service Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service executives are genuinely excited to help customers, patient, empathetic, and passionately communicative. They also love to talk and understand the value of good communication skills. The target is to

- Provide customer support and technical issue resolution via email, phone, chat, social media and other online platforms. - Handle multiple concurrent chat and email interaction. - Identify, correct and advise on technical issues in the customer’s computer, mobile app and/or video game console. - Identify trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Perform quality check on work documents (including but not limited to area

Position: Advisor-Customer Service (Korean amp; English) - Type: Full Time - Exp required: Min 3 years ( Native Korean), - Location: KL - Work Shift: 24/7 - Liaise with Business Unit on status of service request - Filter call base on product and require different assistance such as software help and to transfer to the department in charge - In charge Ticketing and Reservation - Provide guidance and steer Handle incoming queries on phone calls/ emails and portal - Help desk Support - Re

Roles & Responsibilities:-General: - Act as key contact point for assigned wholesale suppliers. - Identify, qualify, and contact potential wholesale suppliers. - Coordinate implementation of tariff and related information for existingand new suppliers. - Evaluate production and determine follow up action.Administration: - Perform research on industry as required. - Prepare operation plan based on research. - Manage daily operation and reach pre-determined goals. - Prepare related documents such